Areas We Serve

"We hired them because they're the professionals"

We needed to replace the tub spout which seems simple enough.  But this one was stuck so tight I wasn't sure if I would break it or whether I even had the type of spout that screws on or uses a set screw.  OrderAPlumber is one of the few companies that even returned my call.  They came quickly and showed when expected BUT I was disappointed when the "kid" showed up and didn't have a tub spout on his truck.  He told me he would have someone call  to schedule a new appointment with the proper spout.  So I had to wait another week.  I would expect these guys to be prepared, especially when I told them what the issue was before they came.  I was also concerned when the kid said that it was a spout that uses a set screw and he suggested that they change it to the 'screw-on' type.  I later learned that he was wrong.  The company should do a better job at hiring "kids" that know what they're doing and what they're talking about.  This is the only reason I didn't give a 5-star rating.

Having said all that, when the next guy finally came, he knew what to do and which type of spout to use and had it fixed quickly.  I don't recall his name but he was nice, professional and did a good job.

Plumbers, like a lot of contractors, are never cheap.  So I expected to pay more than if I had done it myself.  But we hired them because they're the professionals and I'm not.  I'm happy with the final work and I would recommend them again.

- Matthew R

"Highly recommended."

Fast, reliable service and professional technicians

- Drew D.

"Thank you for a job well done and reasonably priced."

After a two weeks of dealing with a home warranty company only to get a denial of coverage for a waste line water leak, a contact with Order A Plumber was a godsend. The company dispatched a plumber, Stephan, who diagnosed the problem and the repair was done with an expedited turnaround time. Great company from the first point of contact with Debbie to Stephan and his team. Thank you for a job well done and reasonably priced. We will be a repeat customer.

- Jimmy M

"They have a real team in place that actually answers their calls professionally and are friendly"

Like most people having to call a plumber is a dreaded experience. It's usually a quasi emergency and someone comes that knows how to fix it when you don't even know what's wrong.

Having had years of experiences with all types of situations I find Order a Plumber a place I've  recommended a half a dozen times.

1) They have a real team in place that actually answers their calls professionally and are friendly.

2) They have a team of active plumbers so when other places are three to four days out they can often see you later that day or the next morning or afternoon.  Cold weather days they could also have delays, but so far usually a bit better than others.

3) Don't expect handyman prices. They have plumbers, receptionists, well equipped trucks (many parts with them) and they often come back twice when they need a special part.  That's their driving time and overhead for a large team.

4) It's not one greedy owner coming and making things up like some small shops do. The techs have always been honest and at least they tell you what you actually need.

5) I've seen some reviews laugh about buying a part at the store for $20 but one was after they took their time and resources  to come over an diagnose.  They have yet to charge me a diagnostic fee. They may do that but haven't so far. Many plumbers try to charge for showing up and only if you take their take it or leave it price do you get a credit. Order a Plumber has not done that once.

So for the difference of $50 I won't call three working plumbers and waste their time.  

There are times to get multiple quotes.. for a new burner etc... but for a not too complicated hour or less job with 1-2 trips paying $300 isn't unreasonable. Especially when you consider the time and people all there to get someone honest out to you in a pinch.

Don't call them to change a new faucet. Call your handyman.  Call them for an actual pipe leak, broken or other similar water problem where a plumbers expertise is needed. They don't shy away from digging or fixing even a messy job. Mud etc.  

Good Company so far. Glad they are around. They just quoted me a time for a return that was few more days than expected, then agreed to squeeze me in.  

There are many people with freezing pipes in this weather and can truly appreciate the work honest plumbers are doing.

- Tracy K

"You are my go to guys!"

You are my go to guys!

- Heather R.

"Second time using them and both were great experiences."

- Laura M.