Nassau County
QUALITY PLUMBING SERVICE WHEN YOU NEED IT
Our Customers Come First
Read our reviews
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I developed a blockage in the drains in the bathroom (sink & shower). Teli looked over the job and gave me a cost estimate. I signed the work order and gave him the okay to start. He was courteous, professional and knowledgeable. In a few hours, he cleared the drains, snaked the pipes, replaced a few faulty parts, and tested the system. Very pleased with the service and price. As a matter of fact, I asked him to give me a quote for additional work. Thank you, Teli!- Carol D
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They have a highly trained team of professional plumbers backed up by a terrific customer service team.- Wally D.
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No need to shop for another!!!- Diane V.
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We probably would have had to wait until at least Monday morning if he weren't able to come and instead we had hot water that night, highly recommended!- Daniel K.
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We needed to replace the tub spout which seems simple enough. But this one was stuck so tight I wasn't sure if I would break it or whether I even had the type of spout that screws on or uses a set screw. OrderAPlumber is one of the few companies that even returned my call. They came quickly and showed when expected BUT I was disappointed when the "kid" showed up and didn't have a tub spout on his truck. He told me he would have someone call to schedule a new appointment with the proper spout. So I had to wait another week. I would expect these guys to be prepared, especially when I told them what the issue was before they came. I was also concerned when the kid said that it was a spout that uses a set screw and he suggested that they change it to the 'screw-on' type. I later learned that he was wrong. The company should do a better job at hiring "kids" that know what they're doing and what they're talking about. This is the only reason I didn't give a 5-star rating.
Having said all that, when the next guy finally came, he knew what to do and which type of spout to use and had it fixed quickly. I don't recall his name but he was nice, professional and did a good job.
Plumbers, like a lot of contractors, are never cheap. So I expected to pay more than if I had done it myself. But we hired them because they're the professionals and I'm not. I'm happy with the final work and I would recommend them again.- Matthew R -
Wonderful service from start to finish. Everyone was polite and professional and the plumber did a great job with the repairs. The price was reasonable, too. I would use them again in a heartbeat.- Michele P